FAQ
What are the manufacturing deadlines?
At Les p'tites Créa' there is no stock, all creations are made to order.
Allow 1 to 6 weeks of manufacture after receipt of your payment, this time varies according to the products that are more or less fast to manufacture but also according to the influence of the orders.
Obviously, I do my best to send your order as soon as possible.
Can the delivery be made abroad ?
Delivery can be made to France, Belgium
What are the delivery times?
Delivery times may vary depending on the country of destination chosen, they vary between 2 to 6 working days.
What are the terms of return of my order ?
For any information concerning an order return, you refer to the GTC.
How do I care for the item I just bought ?
You will find the maintenance code of each item as well as all the necessary information on all product sheets.
What if I have a problem with my order ?
Do not hesitate to contact us by email : contact@les-ptites-crea.com, for any questions.
You can also insert an attachment with your message.
How to support Les p'tites créa ?
You can support Les p'tites créa' by giving your opinion but also by following us on social networks (Facebook, Instagram, TikTok).
How do I know where my package is?
Whether you select Mondial Relay or La Poste to send your package, you will be able to track your package after sending on the carrier's website in question thanks to your order number.
What is the Oeko-tex label?
Oeko-Tex is an international standard for textile materials that focuses on products that are safe not to harm human health. These products are tested and certified to ensure that they do not contain harmful chemicals or toxic substances.
Who fulfills my order ?
All items are made entirely by us, from the patterning, through its realization to the sending of your order.
How do I pay for my order with PayPal ?
The payment of your order can be done by PayPal, a simple and secure solution.
All you have to do is open a free account on the PayPal online site, enter your information and make payment safe.
How do I add gift wrapping?
The addition of gift wrapping is done after the selection of the desired delivery. The price of the packaging will be added to your cart.